Privacy Policy

Last Updated: August 28, 2026

HealthWay International Biotech Limited (“HealthWay,” “we,” “us,” or “our”) operates the Bterlif website at https://bterlif.com and is the data controller responsible for personal information processed through this website. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you:

• Personal Identification Information: Name, email address, phone number, shipping address, and billing address when you make a purchase or register an account.
• Health-Related Information: If you contact us for product consultations, we may collect information regarding your health interests to provide better product recommendations. (Note: We do not store sensitive medical records).
• Log Data: Like most websites, we collect information that your browser sends whenever you visit our website, such as your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Process and fulfill your orders, including shipping and payments.
• Communicate with you, including customer service and order updates.
• Send you promotional emails and marketing materials (you can opt-out at any time).
• Optimize our website and marketing strategies through Google Ads and Generative Engine Optimization (GEO).
• Find and prevent fraud.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like Google Analytics and Facebook Pixels) to track activity on our website. These cookies help us:

• Understand how you use our site.
• Remember your preferences and items in your shopping cart.
• Provide personalized advertisements based on your interests. You can instruct your browser to refuse all cookies, but some parts of our site may not function properly without them.

4. Service Providers and Order Fulfillment

We disclose personal information only as reasonably necessary to operate the website, process transactions, prevent fraud, communicate with customers, and fulfill orders. The categories of service providers that may receive information include website hosting and technical service providers, payment processors, fraud-prevention providers, customer-support providers, analytics and advertising providers, and logistics, warehouse, fulfillment, and delivery providers.

For order fulfillment, we may provide a logistics or fulfillment provider with information such as the customer’s name, shipping address, contact details, ordered products and quantities, order reference, and delivery instructions. When applicable, an order may be fulfilled through Amazon’s fulfillment network or another United States fulfillment provider. These providers may use the information only for services related to the order and their own legal, security, and recordkeeping obligations.

Payment information is processed by the payment provider presented at checkout. We do not state that a particular payment provider is used unless that provider is actually available for the transaction. We do not store complete payment-card details on our website servers when the payment provider handles those details directly.

We may also disclose information when required by law, to protect legal rights, or in connection with a business transaction, subject to applicable safeguards.

5. Data Security

We implement a variety of security measures, including SSL (Secure Sockets Layer) encryption, to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure, but we strive to use commercially acceptable means to protect your data.

6. Supplement Disclaimer & Age Restriction

Our products are intended for adults. We do not knowingly collect personal identifiable information from children under the age of 18. If you are under 18, please do not use this website or provide any personal information. Information provided on this site is for informational purposes only and is not a substitute for professional medical advice.

7. Your Data Protection Rights (GDPR/CCPA)

Depending on your location, you may have the following rights:

• The right to access, update, or delete the information we have on you.
• The right to object to our processing of your personal data.
• The right to data portability.

8. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:

• Legal Name: HealthWay International Biotech Limited
• By Email: info@bterlif.com
• Registration Address: China Hong Kong/HONG KONG/HONG KONG/Room B1102, 1st Floor, Yongtai Center, 12 Xingye Street, Kwun Tong