Privacy Policy

Last Updated: April 17, 2026

At Bterlif, accessible from https://bterlif.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by our website and how we use it.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you:

• Personal Identification Information: Name, email address, phone number, shipping address, and billing address when you make a purchase or register an account.
• Health-Related Information: If you contact us for product consultations, we may collect information regarding your health interests to provide better product recommendations. (Note: We do not store sensitive medical records).
• Log Data: Like most websites, we collect information that your browser sends whenever you visit our website, such as your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Process and fulfill your orders, including shipping and payments.
• Communicate with you, including customer service and order updates.
• Send you promotional emails and marketing materials (you can opt-out at any time).
• Optimize our website and marketing strategies through Google Ads and Generative Engine Optimization (GEO).
• Find and prevent fraud.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like Google Analytics and Facebook Pixels) to track activity on our website. These cookies help us:

• Understand how you use our site.
• Remember your preferences and items in your shopping cart.
• Provide personalized advertisements based on your interests. You can instruct your browser to refuse all cookies, but some parts of our site may not function properly without them.

4. Third-Party Service Providers

We may share your information with third-party companies to facilitate our service:

• Payment Processors: We use PayPal or Stripe for secure payment processing. We do not store your credit card details on our servers.
• Logistics Partners: We share your address and contact info with carriers like FedEx, DHL, or UPS to deliver your products.
• Analytics & Ads: We work with Google and social media platforms to analyze traffic and run targeted ad campaigns.

5. Data Security

We implement a variety of security measures, including SSL (Secure Sockets Layer) encryption, to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure, but we strive to use commercially acceptable means to protect your data.

6. Supplement Disclaimer & Age Restriction

Our products are intended for adults. We do not knowingly collect personal identifiable information from children under the age of 18. If you are under 18, please do not use this website or provide any personal information. Information provided on this site is for informational purposes only and is not a substitute for professional medical advice.

7. Your Data Protection Rights (GDPR/CCPA)

Depending on your location, you may have the following rights:

• The right to access, update, or delete the information we have on you.
• The right to object to our processing of your personal data.
• The right to data portability.

8. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:

• By Email: support@bterlif.com
• By Visiting this Page: https://bterlif.com/contact-us
• Company Address: Room B1102, 1st Floor, Wing Tai Centre, 12 Hing Yip Street, Kwun Tong, Hong Kong